1. Introduction

At QuickCaption ("we," "our," or "us"), we prioritize your privacy and the protection of your data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our video captioning services.

We are committed to keeping your data secure and only storing it temporarily while providing our services. Please read this Privacy Policy carefully to understand our practices.

2. Information We Collect

2.1 Personal Information

When you use our services, we may collect:

• Contact information (name, email address, phone number)
• Account credentials (for registered users)
• Communications with us

2.2 Service Usage Data

We temporarily process:

• Video content submitted for captioning
• Audio extracted from submitted videos
• Generated captions and translations
• Language preferences

2.3 Technical Data

• IP address
• Browser type and version
• Device information
• Log data and usage statistics

3. 24-Hour Data Retention Policy

We implement a strict 24-hour data retention policy for all user-submitted content:

• All video files uploaded to our service are deleted within 24 hours of processing completion
• Extracted audio files are deleted immediately after caption generation
• Generated caption files are available for download for up to 24 hours, after which they are permanently deleted from our servers
• We do not maintain archives or backups of your content beyond this period

This policy reflects our commitment to minimal data retention and user privacy.

4. How We Use Your Information

• To provide and maintain our services
• To process video content and generate captions
• To communicate with you about service-related matters
• To improve our services and develop new features
• To comply with legal obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit using TLS
• Restricted access controls for internal staff
• Regular security assessments
• Automatic deletion processes to enforce our data retention policy

6. Third-Party Services

We use the following third-party services:

• Firebase (Google) for user authentication and temporary data storage
• Google reCAPTCHA for spam protection
• Payment processors for handling transactions (if applicable)

Each third-party service has its own privacy policy governing how they handle your data.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Maintain your session
• Remember your preferences
• Analyze website usage

You can control cookies through your browser settings.

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access personal data we hold about you
• Correct inaccurate data
• Delete your personal data
• Restrict or object to processing
• Data portability

To exercise these rights, please contact us at quickConnection1@outlook.com.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

quickConnection1@outlook.com
Phone: +1 (713) 291-9826